Terms and Conditions

Terms and Conditions

Curavo Limited

Company Registration Number: 16416119

Effective Date: 29/04/2025

Welcome to the website of Curavo Limited. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using this website or engaging with our services, you agree to comply with and be bound by the following terms. If you do not agree, please do not use our site or services.

1. Company Information

Curavo Limited is a consultancy business registered in England and Wales under company number 16416119.

Registered Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Email: hello@curavo.co.uk

2. Scope of Services

Curavo Limited provides digital advisory and consultancy services to private healthcare practices in the UK. Our services include but are not limited to:

• Discovery and selection of practice management software

   

• Integration planning and coordination

   

• Workflow optimisation and process improvement

   

• Staff onboarding and training support

   

• Ongoing consultancy via monthly retainers

   

Software licensing, subscriptions, or third-party tools recommended during consultancy are not included in our service fees and must be paid separately by the client directly to the vendor.

3. Booking and Consultations

You may book a free or paid consultation through our online booking system.

We use Calendly for scheduling and Google Meet for video calls. You are responsible for ensuring you have a stable internet connection and access to Google Meet.

All consultation appointments are subject to availability and confirmation. We reserve the right to reschedule appointments for operational or technical reasons and will provide advance notice where possible.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information during onboarding and consultations

   

• Cooperate with Curavo staff in a timely and professional manner

   

• Ensure authorised decision-makers are available for key meetings

   

• Take responsibility for software decisions and purchases made based on our advice

   

• Read and comply with all contractual obligations outlined in the service agreement

   

5. Payment Terms

All services are offered on a monthly retainer basis unless otherwise agreed in writing.

• Invoices are issued monthly and are due within 7 days of issue

   

• Failure to pay may result in paused or terminated services

   

• Pricing is exclusive of VAT and third-party software costs unless stated otherwise

   

• You will not be charged for free consultations unless explicitly agreed

   

Late payments may be subject to statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

6. Cancellations and Refunds

• You may cancel a consultation with at least 24 hours’ notice

   

• Missed appointments without notice may be charged or count against your plan

   

• Monthly retainers can be cancelled with 30 days’ written notice

   

• Refunds are not guaranteed and will be considered on a case-by-case basis, especially where service hours have already been delivered

   

7. Use of Website

You may browse our website for informational purposes. You agree not to:

• Attempt to gain unauthorised access to our systems

   

• Copy, duplicate, or resell our content or materials without permission

   

• Use the site for any unlawful, fraudulent, or harmful purpose

   

We reserve the right to suspend or restrict access to our website if misuse is detected.

8. Intellectual Property

All website content, branding, written materials, graphics, and intellectual property belong to Curavo Limited unless otherwise stated.

You may not reproduce, share, or modify our content without prior written consent.

9. Limitation of Liability

Curavo Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or advice, including but not limited to:

• Loss of data

   

• Business interruption

   

• Financial loss due to third-party software issues

   

Our total liability is limited to the amount paid for our services in the last 3 months prior to the claim.

10. Privacy and Data

By using our site or services, you agree to our Privacy Policy and Cookie Policy. We collect only necessary personal and business information and process it in accordance with UK GDPR.

11. Third-Party Links and Services

Our website and advice may include references to third-party software or platforms. We are not responsible for the content, services, or privacy practices of these third parties. Clients must review third-party terms before subscribing.

12. Changes to These Terms

We reserve the right to amend these Terms at any time. Updates will be posted on our website and effective from the stated date. Continued use of our services implies acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

For questions or concerns about these Terms, please contact:

Curavo Limited

Email: hello@curavo.co.uk

Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ