Privacy Policy

Privacy Policy

Curavo Limited

Company Registration Number: 16416119

Effective Date: 29/04/2025

At Curavo Limited (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, engage with our services, or contact us.

We are a UK-based company providing consultancy services to private healthcare practices, registered in England and Wales under company number 16416119.

1. Information We Collect

When you interact with our website or services, we may collect the following types of personal data:

Name and contact details (email, phone)
Practice name and business details
Information you provide during consultations or service inquiries
Technical data such as IP address, browser type, and usage data via cookies

2. How We Use Your Data

We use your personal data to:

Schedule and manage consultations
Provide tailored advice and services
Respond to enquiries and communication
Improve our website and user experience
Send service-related updates or, with your permission, marketing communications
Comply with legal or regulatory obligations

3. Lawful Basis for Processing

We process your data under the following lawful bases, in accordance with the UK General Data Protection Regulation (UK GDPR):

Consent – when you voluntarily submit your information (e.g. booking a consultation)
Contractual necessity – when processing is needed to deliver a service to you
Legitimate interest – to manage and improve our business operations
Legal obligation – where required by law

4. Sharing Your Information

We do not sell your personal data.

We may share it with trusted service providers (e.g. booking tools like Calendly, email systems, video meeting platforms like Google Meet) for the purpose of delivering services to you. These providers are required to comply with data protection regulations and only process data on our instructions.

5. Data Security

We implement technical and organisational measures to keep your data secure, including:

Secure servers and encrypted communications

Access controls and staff confidentiality agreements

Regular review of data protection practices
6. Data Retention

We retain your personal data only for as long as necessary:
To provide the services you requested
To comply with legal, regulatory, or accounting requirements
You may request deletion of your data at any time (see Section 7).
7. Your Rights

Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data

Object to or restrict how we use your data
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact:

privacy@curavo.co.uk

 

8. Cookies

Our website uses cookies to improve functionality and analyse usage.

When you visit our site, you will be prompted to accept or manage cookies. You can also manage cookie settings through your browser.

9. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to Curavo Limited. We are not responsible for the privacy practices of other websites you may visit via links on our site.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Curavo Limited

Company Registration Number: 16416119

Email: privacy@curavo.co.uk

Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

 

Cookie Policy

Effective Date: 29/04/2025

Curavo Limited (“we”, “us”, “our”) uses cookies on our website to enhance your experience and improve our services. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help us understand how you interact with our site, remember your preferences, and improve functionality.

2. Types of Cookies We Use
Essential Cookies: Required for the site to function (e.g. booking forms).

Analytics Cookies: Help us understand how visitors use our website (e.g. Google Analytics).

Functionality Cookies: Remember your preferences and improve usability.

Third-Party Cookies: May be set by tools like Calendly or embedded video/meeting platforms (e.g. Google Meet).

3. Managing Cookies

You can accept or reject non-essential cookies using our cookie banner when you first visit the site. You can also change your browser settings to block or delete cookies at any time.

Please note: disabling some cookies may affect the functionality of the site.

4. Contact

If you have any questions about this Cookie Policy, contact us at:

privacy@curavo.co.uk